Sennheiser pulls Momentum Wireless headphones after Bluetooth issues
Sennheiser's Momentum headphones have been a staff favorite here at Engadget for a while. When the company announced a wireless version at CES, I was eager to get my hands on a pair for review. Unfortunately, when listening to music with the Bluetooth headphones and using an Apple Magic Mouse with my MacBook Air, I noticed regular music drop outs -- almost every time I moved my mouse. As it turns out, I wasn't the only one. After what Sennheisers says is a "small number" of customer complaints, it stopped production and shipment of the Momentum Wireless until the issue is fixed. Of course, stopping production tells me there's a big problem, but the company maintains the cases are "limited." In addition to interruptions when playing tunes, users experienced issues trying to make calls, too. Sennheiser explained the culprit could be a number of factors that prey on wireless connections, which could include anything from interference to signal strength that can't handle high-traffic areas.
Sennheiser's Momentum headphones have been a staff favorite here at Engadget for a while. When the company announced a wireless version at CES, I was eager to get my hands on a pair for review. Unfortunately, when listening to music with the Bluetooth headphones and using an Apple Magic Mouse with my MacBook Air, I noticed regular music drop outs -- almost every time I moved my mouse. As it turns out, I wasn't the only one. After what Sennheisers says is a small number of customer complaints, it stopped production and shipment of the Momentum Wireless until the issue is fixed. Of course, stopping production tells me there's a big problem, but the company maintains the cases are limited. In addition to interruptions when playing tunes, users experienced issues trying to make calls, too. Sennheiser explained the culprit could be a number of factors that prey on wireless connections, which could include anything from interference to signal strength that can't handle high-traffic areas.
Sennheiser's Momentum headphones have been a staff favorite here at Engadget for a while. When the company announced a wireless version at CES, I was eager
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